Last updated: 02/11/2025
Welcome to ShoeMetro (“we,” “our,” “us”).
This Privacy Policy explains how we collect, use, and protect the information you provide when you visit or make a purchase from our website shoemetro.shop.
1. Information We Collect
When you register an account or make a purchase, we may collect the following personal information:
- Full name
- Email address
- Phone number
- Billing address
This information is used only to process your order and provide customer support.
2. How We Use Your Information
We use your information to:
- Create and manage your user account
- Process orders and payments
- Provide customer assistance and resolve issues
We do not sell, rent, or share your information with any third party.
3. Payment Information
Payments are securely processed through Razorpay and UPI gateways.
We do not store or access your card or UPI details — all transactions are handled by the payment provider’s secure platform.
4. Digital Products
All items sold on ShoeMetro are digital shoe images meant for personal or business use as per our terms.
No physical products are shipped.
5. Returns and Refunds
Please note that:
- All sales are final.
- We offer no returns or refunds on digital products once purchased.
- Kindly review product details carefully before purchase.
6. Cookies and Tracking
Our website does not use cookies, analytics tools, or third-party trackers.
7. Communication
We do not send promotional or marketing emails.
We may contact you only if needed to resolve an issue with your order.
8. Data Security
We take appropriate steps to ensure your data remains safe and protected against unauthorized access or misuse.
9. Contact Us
For any questions about this Privacy Policy or your data, please contact:
📧 support@shopmetro.shop
10. Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be reflected on this page with a revised “Last updated” date.